"We're very pleased with the system and things are going very well. I'm pleased with the way patients respond to this and they seem to enjoy it - it's not a hassle for them. It's as easy as possible for them to get the information to us."

Jeff B. Hales, MD
Pulmonologist Pulmonary and Medical Associates of Northern Virginia
Asthmatx AIR2 Trial

Read more on what people are saying about PHT.

Site Telecom Assessments

As ePRO solutions are more frequently deployed in complex global programs, it is more important now than ever to plan for unexpected issues in advance and to ensure that your sites will be able to transmit data on time, every time.

Reducing Risk with Readiness

Because PHT has more global experience than any other ePRO provider, we are able to make precise recommendations on the type of hardware to deploy in varied locations around the world. Telecommunications can still be challenging, however, as infrastructure can vary greatly by region within certain countries. We leverage expert global wireless and analog telecom partners to ensure reliable performance, but in some cases specific site-based testing prior to the trial is the best approach for sponsors wanting to closely manage risk. PHT's Site Telecom Assessments can provide an extra level of confidence to both the site and sponsor that our ePRO solution will work efficiently and effectively throughout the duration of the trial.

Preparing Sites for Success

PHT uses a special Telecommunications LogPad which is pre-configured to continually send data until a problem or interruption occurs. Local CRAs conduct on-site testing while PHT's Study Support Center answers questions about the process. PHT engineers then analyze the results and deliver a detailed report on the performance levels of all sites surveyed, including risk assessments based on actual and expected transmissions from each site. PHT then makes actionable recommendations on the best hardware to deploy, thereby mitigating risk, setting appropriate expectations and ensuring consistently reliable data transmissions from sites around the world.

When to Assess

PHT has implemented studies all over the world - but occasionally a sponsor will have a site in a new country or region within a country, or in a geography, where there have been changes in the telecommunication infrastructure. Further, study teams trying to decide between analog and wireless Palm devices and SimpleSend transmission options, wireless devices and/or SimpleSend transmission options may use advance testing to provide more data to support these choices. PHT's assessment services may also be beneficial for studies with rapid enrollment timelines in order to reduce risk of unexpected occurrences. This minimizes the chance that sites will have any issues assigning LogPads to patients.

Learn More about Site Telecommunications Assessments

PHT has more global experience than any other ePRO provider, so why is this additional assessment needed? If you find a problem during testing, how do you fix it? Contact PHT for answers to these questions or any others you may have about ePRO Designer.

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